Latest update (v7.2) not activating [Premium build should be downloaded from EDAPT Store]

Question

Hi all,

 

I was surprised and excited to see an update this morning, so I immediately downloaded v7.2. Unfortunately, my license key (v7) doesn't seem to "take" when I enter it: the dialogue tells me it has been activated, but when I open the SMR helpers panel, none of the premium features are available. Furthermore, when I reopen the license manager, I am confronted yet again by the license number field, meaning it wasn't actually activated when I first put it in.

 

When I (re-)install v7.1, I am able to activate the license and see all the features, so it seems like this is a problem unique to v7.2 specifically.

Answer 1

Hi Seth,

Please, make sure to download and install the Premium build of EDAP Tools v.7.2 from EDAPT Store Downloads.

You need to be logged in to see the Downloads link.

(If you read the v.7.2 change log, you will notice that now there are separate builds for Standard and Premium.)

Hope this helps!

Comments

Yep, that was the problem. Thanks!

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Can we reopen the purchase of the premium version again?

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If the situation changes, we will announce that on social media.